Warning! Terminal 5 start up hassles
The new Heathrow Terminal 5 has just opened – but while architectural correspondents from the major newspapers were impressed when they were shown round a few weeks ago, passengers’ experiences have been much less impressive.
Problems with baggage handling have extended check-in lines, caused British Airways to cancel nearly 70 flights, and caused incoming passengers long waits to get their checked baggage back. Checking of baggage was suspended for some time, too.
In fact this isn’t the first time Heathrow has been in the news with baggage problems. Heathrow terminal 4 also had baggage problems in February this year when the computer …read more
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