I should say, before anything else, that I consider myself a fairly composed individual. I have lived in London long enough to have developed the standard-issue Londoner’s immunity to spectacle. Tourists stop in the middle of pavements. Londoners do not. Tourists point at things. Londoners stare fixedly ahead, radiating mild impatience. It is practically written into the terms and conditions of living here.
All of which makes what happened on an otherwise unremarkable Thursday morning rather difficult to explain. I had just collected my mocha from Notes Coffee at the base of 30 St Mary Axe – the Gherkin, to anyone with functioning eyes – and stepped out onto the pavement feeling thoroughly pleased with myself and the day ahead. The coffee was excellent, as it always is. The sun was making one of its occasional guest appearances over the City. Life, in short, was good.
And then something at the very edge of my vision made me stop dead.
I looked up. Then I looked up a bit more. And then I stood there, on the pavement of one of the busiest financial districts in the world, with my mouth open and my mocha going cold, staring at two men dangling off the side of a building approximately 150 feet above my head as though this were a perfectly routine thing to be doing on a Thursday.
Which, it turns out, for them it absolutely was.
Wait. Are Those Men Actually Hanging Off That Building?
Let me describe what abseiling window cleaning looks like from street level, for those who have not yet had the pleasure. Imagine two human beings suspended from the roof of a forty-storey glass building by what appears, from the ground, to be a length of string. They are seated in small cradles – harnesses, really – with their feet braced against the glass, and they are moving across the surface of the building with a calm, methodical efficiency that suggests they have absolutely no awareness of, or interest in, the several hundred feet of air beneath them. Later, when they arrived at ground level, I saw that the logo on their backs said “Anyclean“.
One of them was, I am fairly certain, having a perfectly ordinary conversation with the other. I could not hear what was being said from where I stood, but the body language was unmistakably casual. The sort of posture you might adopt while discussing what to have for lunch. Except that the lunch conversation was happening on the outside of one of London’s most distinctive skyscrapers, at a height that would have made most sensible people reconsider their career choices entirely.
I watched them work their way steadily across the glass, squeegees moving in long, practised arcs. Unhurried. Cheerful, even. I, by contrast, was frozen solid on the pavement below, mocha in hand, neck at a ninety-degree angle, completely and utterly transfixed.
The Pavement Audience Nobody Talks About
After a minute or so, I became aware that I was not alone in this. A small, self-conscious cluster of fellow pedestrians had formed nearby – perhaps four or five of us – all craning upward with the same expression of baffled admiration. None of us acknowledged each other. Nobody said a word. We simply stood there in companionable silence, watching men clean windows in the sky.
This, I think, is deeply British. The shared experience, the mutual fascination, the absolute refusal to make eye contact or discuss it openly. A New Yorker would have struck up a conversation. A Roman would have made an operatic gesture of astonishment. We stood in a small, quiet cluster and dispersed after two minutes as though nothing had happened.
The Tourist With the Camera From the Rural Midwest
Here is the part where I must be honest with myself, which is always mildly uncomfortable.
Elsewhere on this site, I have been known to affectionately tease visitors to London – particularly American ones – for the habit of stopping dead on busy pavements, staring upward at buildings, and generally behaving as though the city were a particularly elaborate theme park constructed for their personal amazement. I have written about the wide-eyed tourist with the camera, the craned neck, the total unconsciousness of the fifteen Londoners trying to get past.
I was, on this Thursday morning, that tourist. Completely and without qualification. The only things missing were the camera and the fanny pack. If someone from the rural Midwest who had never seen a skyscraper in their life had wandered past at that moment, they would not have been able to tell us apart. We would have been indistinguishable – two people looking up at a tall building with identical expressions of helpless wonder.
My mocha was genuinely cold by the time I remembered it existed. This is the detail that shames me most.
In my defence – and I am aware this is a thin defence – there is a meaningful difference between gawking at a building and gawking at two human beings casually defying mortality on the outside of one. The building I can see any day. The men on the ropes were something else entirely. At least that is what I told myself as I stood there for considerably longer than I am going to admit in print.
The Gherkin Itself – Worth Craning Your Neck For
Since I had evidently decided to spend my Thursday morning staring at 30 St Mary Axe, it seems only fair to give the building itself a moment in the spotlight.
The Gherkin – and everyone calls it that, including the people who work inside it – was completed in 2003 and designed by Norman Foster and Partners. It stands 180 metres tall, which is roughly forty storeys, and it remains one of the most immediately recognisable buildings in London despite being surrounded, these days, by an increasingly crowded skyline of similarly ambitious neighbours. The Cheesegrater is next door. The Walkie-Talkie is a short stroll away. The City of London has developed, in recent decades, a rather competitive relationship with its own skyline.
And yet the Gherkin holds its own. There is something about the shape – tapered at the top, widest in the middle, clad entirely in a spiral pattern of triangular glass panels – that makes it look simultaneously futuristic and oddly organic. Like a pinecone designed by someone with a very large budget and an interesting relationship with Euclidean geometry.
Why Does It Look Like That, Exactly?
The shape is not merely aesthetic, though it works beautifully on that level too. The aerodynamic profile reduces wind pressure at street level – a genuine consideration when you are proposing to build something of this size in the middle of a dense urban neighbourhood. The spiralling diagonal structure also means the building uses less steel than a conventional rectangular tower of the same height, which is the sort of detail that pleases engineers enormously and gives architects something to mention at dinner parties.
The triangular glass panels, meanwhile, are what make the whole thing possible to clean. Which brings us, neatly, back to the men on the ropes.
The Men on the Ropes – An Honest Appreciation
I have been trying, since that Thursday morning, to imagine the job interview for abseiling window cleaner on a building like the Gherkin. I picture a fairly standard assessment process – references, qualifications, a discussion of one’s previous experience – followed by a fairly non-standard concluding question along the lines of: “And how do you feel, generally speaking, about heights?”
Because the men I watched were not merely comfortable at height. They were entirely indifferent to it. They moved across the glass with the relaxed efficiency of someone hoovering a living room carpet, except that the living room was several hundred feet above the City of London and the carpet was a curved glass surface at a thirty-degree angle. One of them paused at one point, apparently to adjust something on his harness, and looked down at the street below with an expression that I can only describe as mildly curious. The way you might glance at a garden from an upstairs window.
I found this simultaneously inspiring and deeply unsettling, which I think is the correct response.
There are approximately 7,000 buildings in the City of London that require regular external cleaning. The people who do this work – rope access technicians, to use the proper term – are qualified to a rigorous standard and operate under strict safety protocols. This does absolutely nothing to make watching them look any less extraordinary from the ground. Some things are spectacular regardless of how routine they are for the people involved. This is one of them.
Notes Coffee – The Perfect Vantage Point
A brief but sincere word about Notes, since it provided the starting point for all of this.
Notes Coffee has several locations across the City and central London, and the one at the base of the Gherkin – on St Mary Axe itself – is among the best. The coffee is serious without being intimidating about it, which is a balance not every speciality coffee shop manages to strike. The mocha that went cold in my hand while I stood on the pavement gawking was, up until that point, excellent. I went back in afterwards and had another one, which the staff found mildly amusing once I explained what had happened.
If you are visiting the area and want a decent vantage point for the building – and, should fortune favour you, perhaps a glimpse of the window cleaning operation – the pavement directly outside Notes is precisely where you want to be. Take your coffee outside. Look up. Try not to let it go cold.
A City That Never Stops Surprising You
I have lived in London for most of my adult life, and I am still occasionally stopped in my tracks by it. Not by the landmarks I could find with my eyes closed, not by the history I know chapter and verse, but by the unremarkable Thursday morning moments – the small, unexpected things that happen in the gaps between everything else.
Two men cleaning windows on the outside of a glass building. Forty floors up. Completely unbothered. On an ordinary morning in the City.
That is London, really. Not the museums, not the palaces, not even the pubs – though obviously the pubs are essential. It is the thing you did not see coming, the moment that stops you mid-stride with a cold mocha in your hand and reminds you that this city, after all these years, still has plenty left to show you.
Look up more often. You will be amazed what you have been missing.



















